Once your return is accepted, the information related to your Direct Debit payment, such as account details, payment date, or amount, cannot be modified. If changes are necessary, you must cancel the transaction and select a different payment method.
To inquire about or cancel a payment, or to report issues such as bank closures, lost or stolen account information, closed accounts, or unauthorized transactions, taxpayers should contact IRS e-file Payment Services at 1-888-353-4537 (toll-free), available 24/7. However, please wait 7 to 10 days after your return is accepted before making the call. Cancellation requests must be submitted by 11:59 p.m. ET, two business days before the scheduled payment date.
If a payment is returned by your financial institution (e.g., due to insufficient funds, incorrect account details, or a closed account), the IRS will send "Letter 4870" to the address on file. This letter will explain why the payment couldn’t be processed and provide alternative payment options. If your financial institution cannot process the payment, you are responsible for making alternative arrangements and for any penalties or interest incurred.
If there is an error in the payment amount withdrawn, contact your financial institution immediately.
For further questions, you can reach the IRS at 1-800-829-1040.
If the Treasury causes an incorrect withdrawal from your bank account, they will return any improperly transferred funds.
Contact your state tax agency to attempt to change your payment.