If the IRS rejects an e-file because of an Employer Identification Number (EIN) mismatch, you will receive rejection code "FW2-502." Keep in mind this type of rejection does not automatically mean the EIN is wrong, but it doesn't agree with IRS records.

An invalid EIN can result from one of three scenarios:

• The EIN you entered in the Federal W-2 section in TaxAct was taken from the state section of the Form W-2 Wage and Tax Statement you received.
• The EIN you entered in the Federal W-2 section in TaxAct doesn't match the federal EIN on the Form W-2 you received.
• The EIN you entered in the Federal W-2 section in TaxAct matches the federal EIN on the Form W-2 you received, but the employer listed the EIN incorrectly.

IMPORTANT: If the numbers match, you will need to contact your employer and/or the IRS to obtain the correct numbers. The IRS can be reached at 1-800-829-1040.

To verify and/or modify your EIN entry, see Form W-2 - Entering in Program.

Once you've corrected this information, you can resubmit your return.

If your e-filed return is rejected with code "1099R-502-01," "F2439-502," or "FW2G-502," you will need to verify a different identification number.

To verify the correct identification number within TaxAct:

For code "1099R-502-01"

1. From within your TaxAct return (Online or Desktop), click Federal. On smaller devices, click in the upper left-hand corner, then click Federal.
2. Click Retirement Plan Income in the Federal Quick Q&A Topics menu to expand, then click IRA, 401(k), and pension plan distributions (Form 1099-R).
3. Click Edit to review the form already created, then click Quick Entry to scroll down to answer all applicable questions or click Step-by-Step Guidance to proceed with the program interview questions.
4. On the screen titled Retirement Plan Income - Payer's Information, verify whether the Payer's Federal ID Number correctly matches the number on your physical Form 1099-R Distributions From Pensions, Annuities, Retirement or Profit-Sharing Plans, IRAs, Insurance Contracts, etc.

For code "F2439-502"

1. From within your TaxAct return (Online or Desktop), click Federal. On smaller devices, click in the upper left-hand corner, then click Federal.
2. Click Investment Income in the Federal Quick Q&A Topics menu to expand, then click Undistributed Long-Term Capital Gains (Form 2439).
3. Click Edit to review the form already created, then continue with the interview process to review the appropriate information.
4. On the screen titled Form 2439 - Payer's Name, verify whether the RIC or REIT's ID number correctly matches the number on your physical Form 2439 Notice to Shareholder of Undistributed Long-Term Capital Gains.

For code "FW2G-502"

1. From within your TaxAct return (Online or Desktop), click Federal. On smaller devices, click in the upper left-hand corner, then click Federal.
2. Click Other Income in the Federal Quick Q&A Topics menu to expand, then click Gambling winnings.
3. Click Edit to review the form already created, then continue with the interview process to review the appropriate information.
4. On the screen titled Gambling Winnings - W-2G - Payer's Information, verify whether the Payer's identification number correctly matches the number on your physical Form W-2G Certain Gambling Winnings.

Note that any link in the information above is updated each year automatically and will take you to the most recent version of the document at the time it is accessed.