Troubleshooting Data Entry Issues on TaxAct

If you're experiencing problems typing in data entry fields—such as entering your name on a TaxAct form without it appearing or receiving an "invalid username or password" message when signing in—try the following steps:

1. Check Your Input – Ensure you are typing correctly in the field.
2. Disable Autofill – Turn off browser autofill settings to prevent unwanted data entry issues.
3. Turn Off Auto-Correct – Check your browser settings and disable auto-correct if necessary.
4. Review Third-Party Software – Ensure no external software is interfering with browser data entry.
5. Check System Settings – Verify that no browser, operating system, software, or hardware settings are affecting your input.

If you need assistance adjusting these settings, please contact the relevant support center, as TaxAct does not control browser, operating system, software, or hardware configurations.