How to Handle Suspicious Emails Claiming to Be from TaxAct®

If you receive an email that appears to be from TaxAct but seems suspicious:

Do NOT:

• Click any links within the email
• Reply to the sender
• Open any attachments

How to Identify a Legitimate Email from TaxAct:

We will never ask you to provide, verify, or update personally identifiable or financial information via email—unless you contacted us first.

Legitimate TaxAct emails will always come from an address that includes "TaxAct" after the “@” symbol. Examples include:

• reply@TaxAct.com
• reply@e.TaxAct.com
• efilenotice@TaxActe-file.com

The body of our emails will always include multiple contact options, such as:

• Email
• Phone number
• Mailing address

If You’re Unsure:

If you’re not certain whether an email is from TaxAct:

• Call us at 319.373.3600
• Forward the suspicious message to abuse@TaxAct.com

TaxAct takes your security seriously and implements extensive safeguards to protect your personal and financial information.
For more information about our security and privacy policies, visit our Security webpage or contact us with any questions or concerns.