If you downloaded the TaxAct program, but the installation won't start when you click the [filename].exe, the file could have become corrupt while downloading. Delete the file from your downloads folder. If you need help finding the downloads folder, go to our Finding Download to Install FAQ.
After you delete the download file, try these troubleshooting options:
If the troubleshooting options above don't fix the problem, the issue might be caused by your operating system or some anti-malware software:
If you need help with any of these options, you will need to contact your support center for help, because TaxAct does not control your browser, operating system, software, or hardware settings.