New York Unable to E-File Due to Federal Unable to E-File
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To prevent fraud, TaxAct requires that your federal return be e-filed through its platform before e-filing your state return. If your federal return was not e-filed—whether due to IRS restrictions or because it wasn't required—you must paper-file your state return.

For New York taxpayers, e-filing is generally required. However, an exception allows paper filing if your software does not support e-filing in your situation. When mailing your New York return, include a note explaining that you are paper-filing because your federal return could not be e-filed.


How to Print and Mail Your Return:

  1. Access Your TaxAct Return

    • In TaxAct, click Filing.
    • On smaller devices, open the menu in the upper left corner, then select Filing.
  2. Select Paper Filing

    • Click Mail Paper Return and proceed to the "Paper Filing Step - Print Options" screen.
    • Choose the return(s) you wish to print and mail.
  3. Address New York’s E-Filing Alert

    • If you see a "New York State - E-Filing Requirement" warning, you may disregard it.
    • Include a note with your return explaining the reason for paper filing.
  4. Print and Review Instructions

    • Follow the prompts to print your New York return.
    • The final screen will provide mailing instructions.
    • If printing your federal return as well, follow the separate prompts.

Important Reminders:

  • Carefully review all instructions before mailing.
  • Attach required documents (e.g., W-2s, 1099s, schedules).
  • Verify refund or payment details, including estimated tax payments.