Fixing AGI/PIN Errors After a Return Rejection

If your return was rejected due to incorrect AGI or PIN information, you’ll see a red alert when attempting to resubmit without correcting the issue. This alert will remain visible until you update at least one of the affected fields.

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How to Resolve the AGI/PIN Alert:

1. Verify and update the AGI and/or PIN fields in your return.
2. If your rejected return indicated you were a "first-time filer or did NOT file a 2021 tax return", you:
   • Cannot enter "0" for your AGI.
   • Must not uncheck the box confirming you did not file in 2021.

Important: If you truly have no AGI or prior year filing information, you must print and mail your return, as electronic filing will not be possible in this case.

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How to Paper File Your Return (Online or Desktop):

1. From within your TaxAct return, click Filing to expand the menu.

   On smaller devices, click the menu icon in the upper-left corner, then click Filing.

2. Select Mail Paper Return.
3. Choose the appropriate option: Federal, State, or both.
4. Follow the on-screen instructions to generate and print your return.

This process will also provide you with filing instructions and mailing addresses for both federal and state returns.

Related Links:

• Rejection Due to Adjusted Gross Income (AGI)
• IRS Reject Codes IND-031-04 and IND-032-04