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Fixing AGI Rejection on a Mobile Device
1

To fix the rejection for prior year AGI/PIN mismatch on a mobile device:

  1. From within your TaxAct return (Mobile), click in the top left corner of your screen, then click Filing.
  2. Click E-file, and continue with the interview process until you reach the screen titled We recommend using your 20XX AGI to verify your identity.
  3. Click the appropriate selection to fix the rejection.