While working on your taxes using TaxAct, you have the option to promptly engage with one of our credentialed tax experts.
Please see our list of Frequently Asked Question below for further information:
Our team of tax experts come with years of experience. You can be confident in knowing they bring their expertise to your tax filings.
There is no limit to the number of times you can talk with our tax experts during your filing experience, through 12/31/2024.
When you’re close to filing, you request a call from a tax expert to help answer your final questions and walk you through the e-filing process. You may ask the expert to briefly go over sections you’re dealing with for the first time or that you find confusing. Please note that the expert is unable to view the documents you used to prepare your return and the review is not in-depth.
Not at this time. When you request help, one of our experts will call you and may ask you to share your screen.
At this time, Xpert Assist is available only for the current tax year’s return.
See our Support Contact page for the most up-to-date hours.