Follow these steps if you forgot your password:
Alternative Verification (Does not apply to TaxAct Business or TaxAct Professionals) : On the screen titled Check your phone or Check your email, you can click Recover your TaxAct account. You will answer questions about personal information to recover your account.
Note. If you cannot find your prior year tax return once you are signed in, go to our How to Obtain a Copy of a Tax Return FAQ.