Facts: What does TaxAct do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and transaction history

  • account balances and payment history

  • income

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons TaxAct chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes TaxAct share?Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes— to offer our products and services to youYesYes
For joint marketing with other financial companiesNoWe do not share
For our affiliates’ everyday business purposes— information about your transactions and experiencesYesNo
For our affiliates’ everyday business purposes— information about your creditworthinessNoWe do not share
For our affiliates to market to youNoWe do not share
For nonaffiliates to market to youNoWe do not share
Reasons we can share your personal information For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does TaxAct share?

Yes

Can you limit this sharing?

No

Reasons we can share your personal information For our marketing purposes— to offer our products and services to you

Does TaxAct share?

Yes

Can you limit this sharing?

Yes

Reasons we can share your personal information For joint marketing with other financial companies

Does TaxAct share?

No

Can you limit this sharing?

We do not share

Reasons we can share your personal information For our affiliates’ everyday business purposes— information about your transactions and experiences

Does TaxAct share?

Yes

Can you limit this sharing?

No

Reasons we can share your personal information For our affiliates’ everyday business purposes— information about your creditworthiness

Does TaxAct share?

No

Can you limit this sharing?

We do not share

Reasons we can share your personal information For our affiliates to market to you

Does TaxAct share?

No

Can you limit this sharing?

We do not share

Reasons we can share your personal information For nonaffiliates to market to you

Does TaxAct share?

No

Can you limit this sharing?

We do not share

To Limit Our Sharing

Visit us online: https://www.taxact.com/privacy-notice

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing

Questions

Go to https://www.taxact.com/privacy-notice

Who we areAnswer:
Who is providing this notice?This notice is provided by TaxAct
Who we are Who is providing this notice?

Answer:

This notice is provided by TaxAct

What we doAnswer:
How does TaxAct protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does TaxAct collect my personal information?We collect your personal information, for example, when you: open an account or give us your contact information, provide employment information or give us your income information, seek financial or tax advice. We also collect your personal information from others, such as affiliates or other companies.
Why can’t I limit all sharing?Federal law gives you the right to limit only: sharing for affiliates’ everyday business purposes—information about your creditworthiness, affiliates from using your information to market to you, sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law
What happens when I limit sharing for an account I hold jointly with someone elseYour choices will apply to everyone on your account—unless you tell us otherwise.
What we do How does TaxAct protect my personal information?

Answer:

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

What we do How does TaxAct collect my personal information?

Answer:

We collect your personal information, for example, when you: open an account or give us your contact information, provide employment information or give us your income information, seek financial or tax advice. We also collect your personal information from others, such as affiliates or other companies.

What we do Why can’t I limit all sharing?

Answer:

Federal law gives you the right to limit only: sharing for affiliates’ everyday business purposes—information about your creditworthiness, affiliates from using your information to market to you, sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law

What we do What happens when I limit sharing for an account I hold jointly with someone else

Answer:

Your choices will apply to everyone on your account—unless you tell us otherwise.

DefinitionsResponse
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include financial companies such as Drake Software and nonfinancial companies, such as DS Admiral Bidco, LLC d/b/a Taxwell.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates with which we share personal information include marketing companies and operational service providers.
Joint MarketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you. TaxAct doesn’t jointly market.
Definitions Affiliates

Response

Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include financial companies such as Drake Software and nonfinancial companies, such as DS Admiral Bidco, LLC d/b/a Taxwell.

Definitions Nonaffiliates

Response

Companies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates with which we share personal information include marketing companies and operational service providers.

Definitions Joint Marketing

Response

A formal agreement between nonaffiliated financial companies that together market financial products or services to you. TaxAct doesn’t jointly market.

Other Important Information

For California Customers: In accordance with California law, we will only share information we collect about California residents with nonaffiliates as permitted by applicable law. For example, we may share information with your consent, and to provide our products and services to you. We limit the sharing of your personal information to the extent required by California law.

For Vermont Customers: In accordance with Vermont law, we will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information or financial information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

Additional information concerning our privacy policies can be found at https://www.taxact.com/privacy-notice