Apply online and be ready to take payment within 48 hours of application submission if approved. Enable in-person payments as well as mobile and online. Provide your customers with credit, debit, and contactless payment options that typically get you paid in 2 business days.

Drake Pay is a modern payment solution tailored for your tax business, to give you the freedom to securely accept credit, debit, or contactless payment. Online or in person, it’s fast and easy. Plus, funds are typically deposited into your account within 2 business days from the date of sale. Best of all, Drake Pay is integrated with TaxAct Professional, so invoicing, payments, and reporting are automated and practically hassle-free. Click here to apply. The application process and setup are free!

Your clients (the taxpayer) can pay using Visa, Mastercard, American Express, and Discover. They can also make contactless payment.

Unlike most payment acceptance solutions, Drake Pay was created specifically for tax professionals to securely and easily accept credit, debit, or contactless payments. Best of all, Drake Pay is integrated with TaxAct Professional – reducing the time and effort often spent when choosing another service provider to support tax practices. Invoicing and reporting are automated and practically hassle-free. And there are no setup fees or long-term contracts required.

You must meet all the following requirements:


• Operate as a business based in the US

• Be a current TaxAct Professional user (the tax preparer/professional)

• Complete and submit a merchant application. To begin the merchant application process, click here (link to my account)

• Receive your merchant application approval

Please contact our customer support team at (319) 731-2682 or email us at professional@taxactservice.com with questions or issues related to completing your merchant application.

To get started, simply complete and submit a merchant application. To begin the application process, click “apply now” above.

The sponsor bank (also known as merchant bank, acquiring bank, or acquiring financial institution) is SVB/First Citizens Bank.

There are no setup fees to use, and there are no long-term contracts. Users simply pay a low fee of 2.85% + $0.25 per transaction. 

Currently, Drake Pay is only available to businesses based in the US.

Yes, Drake Pay is available to TaxAct Professional customers – including CPAs, enrolled agents, accountants, bookkeepers, and tax professionals.

Applicants can receive approval as soon as the same day. Sometimes, applicants may be asked to provide additional information before a decision can be determined — this can also extend the amount of time it takes to receive an application decision.

Business days are Monday through Friday, except for federal or bank holidays observed in the US.

The Back-Office Portal is a tool available to all users so they can review transaction data, disputes, and deposits for all locations. Users can also view their fee profile, other business specific information, and export data with which reports can be created.

Users can access the Back-Office Portal here.

Please call our customer support team at (319) 731-2682. We will need the following information to process your request:


• Merchant ID

• First and last name

• Email address


*To assist with your request, we may need to share the information you provide to us with Launchpay™, our payment facilitator. By providing the requested information, you agree that we may do so.

We’ve partnered with Launchpay for the acceptance and processing of payments via Drake Pay. Launchpay's technology components conforms to and has been certified to meet the Payment Card Industry (PCI) Secure Software Standard. The components used by Launchpay are included on the Validated Payment Software list maintained by the PCI Security Standards Council. Additionally, users will have access to FREE educational resources related to payment safety and security.

Launchpay is the payment facilitator we’ve partnered with to enable the acceptance and processing of payments via Drake Pay.

The PCI Secure Software Standard provides a set of security requirements as well as assessment procedures for performing PCI Secure Software Assessments. The Secure Software Assessor training covers the PCI Secure Software Requirements and Assessment Procedures (PCI Secure Software Standard).

This list contains Validated Payment Software that has been assessed by a Secure Software Assessor to confirm adherence to the PCI Secure Software Standard. The assessment and validation are documented by the Secure Software Assessor in a Report on Validation (ROV). The PCI Council urges merchants and service providers to use validated payment software in their payment environments.   Although the PCI Council reviews these reports for quality management purposes, the PCI Council does not independently confirm the reports or the data/information they contain, nor does the PCI Council perform any testing or analysis of software, products, functionality, performance, suitability, or compliance with the standard.

Today, Drake Pay does not offer fraud protection services. Launchpay, Drake's payment facilitation partner, monitors transactions to watch for suspicious behavior and report it if needed.

Funds are deposited into the bank account you provided during the merchant application process.

Typically, payments are deposited into the bank account (provided during the merchant application process) within 2 business days from the date of sale.

No, there is no minimum amount required.

Once you log in to the Back-Office Portal, you will be able to view your scheduled and completed deposits. In addition, you will have access to your merchant details, data specific to transactions that have settled, and chargebacks. Click here to log in to the Back-Office Portal.

Please contact our customer support team at (319) 731-2682 or email us at professional@taxactservice.com.

A chargeback refers to a card payment dispute that is lodged by the cardholder or the issuing bank and is a demand by the Issuer for the merchant to make good the loss on a fraudulent or disputed transaction. When successful, a chargeback results in funds being returned to the cardholder at the expense of the merchant.

Please call our customer support team at (319) 731-2682. We will need the following information to process your request:


• Merchant ID

• First and last name

• Bank institution name

• Routing number

• Account number (Bank account information provided must be for an account established and operated under the legal business entity name, which is also the name of the merchant.)


*To assist with your request, we may need to share the information you provide to us with Launchpay, our payment facilitator. By providing the requested information, you agree that we may do so.

Please contact our customer support team at (319) 731-2682 or email us at professional@taxactservice.com.

Please call our customer support team at (319) 731-2682. We will need the following information to process your request:


• Merchant ID

• First and last name


*To assist with your request, we may need to share the information you provide to us with Launchpay, our payment facilitator. By providing the requested information, you agree that we may do so.